Manage your inbound calls like a pro with Reves. Enjoy impeccable call quality, coverage in 160+ countries, advanced call-handling features, integrations with 50+ CRM systems, and much more.
Businesses in the finance, fintech, and banking sectors face key challenges such as rising client expectations for personalized service, the need for seamless omnichannel experiences, data security, and regulatory compliance. Reves’s cloud-based financial services call center software helps address these challenges efficiently.
Leverage Automatic Call Distribution, customize your call routing rules, build inbound call flows, and set up multi-level IVR trees to ensure your customers are automatically routed to the best-fitting agents and get the service tailored to their specific needs.
According to research, over 60% of customers prefer a callback as a better alternative to waiting on hold. Reduce customer frustration with queue callbacks, minimize your Call Abandonment Rate, and improve CX and CSAT scores while reducing your overall support costs at the same time.
Always stay on top of your call center performance and better inform your decision-making with out-of-the-box and custom reports and real-time dashboards. Get your new hires up to speed faster and enhance your onboarding and coaching with call whispering.
Instantly know who’s on the other side of the line even before an agent picks up the call with screen pop-ups, enabled by CRM integrations. With rich customer insights at hand, enable your reps to deliver more contextual and personalized interactions and resolve issues faster.
Establish a local presence in multiple countries with international phone numbers and connect with customers worldwide.
Your team’s calling activity is automatically logged and synced into your CRM to reduce manual input.
Stay informed with the latest trends and innovations in AI voice technology.
Get your customer support team equipped for success with Reves inbound call center software, packed with just the right amount of features to provide an outstanding customer experience.
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Reves.AI is a conversational AI platform that helps businesses automate customer interactions through AI-powered voice agents. These agents handle tasks like answering FAQs, processing orders, scheduling appointments, and more—freeing your team to focus on complex issues while enhancing customer engagement.
Reves.AI serves a wide range of industries, including: Healthcare, Retail, Banking and Finance, Travel and Hospitality, E-commerce, Education, Real Estate, Human Resources and Government.
Reves.AI stands out with: Advanced Speech Technology: Natural voice interactions through cutting-edge recognition and synthesis. Real-Time Call Analytics: Instant insights to optimize customer interactions. Fine-Tuned Models: AI that adapts to your business and improves over time. Voicemail Detection & Call Transfer: Flexible options for handling voicemails and transferring calls to human agents.
Reves.AI leverages advanced natural language processing (NLP) and machine learning to understand and respond to customer queries. Our platform is highly customizable, allowing businesses to train AI voice agents on specific scripts, protocols, and workflows. Features like speech recognition, synthesis, and real-time analytics ensure smooth, natural conversations.
Reves.AI offers flexible pricing to suit businesses of all sizes, including a pay-as-you-go model and subscription plans. For a personalized quote, contact our sales team.
Reves.ai offers smart voice support that works 24/7-handling customer questions, automating common tasks, and making sure your customers always feel heard. It’s like having a helpful team member who never sleeps, ready to scale as your business grows.
Yes, Reves.AI integrates seamlessly with popular CRM systems like Vicidial, Salesforce, HubSpot, and Zoho. We also offer API access for custom integrations, ensuring a connected experience across your tech stack.
To get started, sign up on our website or contact our sales team. We’ll guide you through onboarding, help set up your first AI voice agent, and ensure a smooth implementation.
Transform how you handle incoming calls with Reves intelligent routing and response system. Our AI-powered platform identifies caller needs quickly, reduces wait times, and ensures every customer interaction starts on the right note.